CONTACT & SUPPORT
Let’s find the right light.
A question about a finish, a room or a detail on the page? Start with Norby and keep your shortlist close by.
Product advice
Tell us which room you are lighting, how you use it and the feeling you want. A rough room size, the dimensions of your table and a preferred finish make it easier to narrow the choice.
Norby can read the current LUME page, compare catalogue details and open a product while you continue talking. It cannot inspect your room or analyse uploaded photos in this demo.
Order and aftercare questions
Have the product name or LUM product code ready when asking about specifications, care, dispatch or the sample returns policy. You can download a specification sheet from every product page.
A note about this store
LUME is a concept store, with no staffed inbox, phone line or real orders. Conversations stay within this demo; Norby does not forward a request to a human team. Please avoid sharing payment information or sensitive personal details.
A little help goes a long way.
Meet Norby, your personal lighting guide.