Delivery, without the guesswork.

Australian delivery

Standard delivery is $15 for orders up to and including $200. Orders over $200 receive free standard delivery within Australia. Prices are in Australian dollars and include GST.

The demo checkout shows a sample delivery charge and order total. It does not take payment, create a shipment or calculate a live carrier quote.

When will it leave?

Items marked in stock have a sample dispatch time of 2–3 business days. Made-to-order items show a 3–4 week dispatch window on their product page. Dispatch is when an order leaves the warehouse, not when it reaches you.

Allow a further 3–7 business days for metropolitan delivery or 7–12 business days for regional destinations in this example service. Public holidays and remote routes can add time. These are planning estimates, not live stock or delivery promises.

Before you book an installer

Wait until your full order has arrived and been checked before arranging installation. Confirm product dimensions, mounting requirements and dimmer compatibility with your electrician.

Check your delivery

Keep packaging until each fitting has been inspected. If an item arrives damaged, photograph the packaging and the affected part before unpacking further. In a real order, these details would help the retailer resolve the issue; here, you can use Norby to explore the support process.